Home > As Your Biz Partner in Korea

 

 Vision

  To provide the most comprehensive and trustworthy solutions
that ensure safety and reliability in our customer’s products
in selected world markets,
especially Korea.

 

 


 
  32 years History since 1976
  Nationwide Sales/Service Network
  Biggest & Best company in Korea (by AII REPORT)
  Qualified Staff: 190
  Best Distributor Awards from Agilent, CEM, Thermo,
         Olympus, MIDI…
  Winner of Governmental Public Procurement Service
         Prize
 

 

 Multi-dimensional promotion

  Multi-dimensional approach
    Increase awareness in very short (relatively) period
    Sustain knowledge
    Build up customers’ preference

 

  Synergy Program within affiliates, Young In, Young Wha, Young Lin,
         Young In Frontier, Lab Frontier, Ab Frontier, AT Frontier & KCRC.
    One consolidated customer DB,  >30,000 Real Customers
    Joint seminar, exhibition, campaign and promotions

 

  Customer-centered “differentiation”
    From the view point of customers

 

  Based on target segments
    Precisely developed and designed customer DB

  Publication
    → Korean version catalogs
    → Seminar handout
    → Application Note
    → Young In Lab Highlight
     (bimonthly)
Seminar
  → Public seminar
  → Theme seminar
  → Local seminar
  Direct Mailing, e-mailing
    → Application Note
    → Service Newsletter
    → New products catalog
    → Young In Homepage (click)
    → 1:1 email marketing
Exhibition & Advertisement
  → Trade Shows
  → Academic Conferences
  → Journals (Korean Academic
    Societies)
  → Hospital News

  On-site Seminar
    → Application focused Solutions
    Seminar
    → System Demonstration
Customer visiting
  → Problem solving approach
  → Human relation

 
  Installation and tech support
  Customer Satisfaction Center : for all kinds of customers’ inquiries
  Customer education program : workshop(hands-on), seminar
  User support programs :

 

 

User club : online and offline communities

 

 

User workshop(hands-on) : operation workshop, maintenance
    workshop

 

 

Regular newsletter

 

Application support : consultation and co-work in method development

 

Inventory Management System by ERP

 

Nationwide business network : six regional offices and 1,000 dealers


  Nationwide Technical Service Network
    → Head Office: Seoul
    → Local Offices: Six major cities
  Within one hour reply, within 48 hours system fix
  Annual Service Contract
  Service Parts Stock Management System

  US$ 2 Million Instruments
  15 Application Chemists
  User Workshop (> 40 times per year)
  Special Workshop
    →Endocrine disrupters
    →LC/MSD
    →ICP-MS
  Technical Consulting (Phone, Fax and E-mail)

  Consumables inventory > US$ 4 Million
  Within 24 hours delivery
  Products Information Service
  Special Supply Contract with Key Accounts
  E-Commerce (http://www.labplus.co.kr)
 
 
    Young-wha Bldg. 547 Gang Nam-Gu, Shin Sa-Dong, Seoul, 135-890, Korea
  Telephone: 82-2-519-7300 | Fax: 82-2-519-7400
    Copyright(c) 2001 by Young In Scientific Co.,Ltd. All rights reserved.